PENGARUH BEBAN KERJA DAN STRES KERJA TERHADAP KEPUASAN KERJA PADA PEGAWAI DINAS PEMADAM KEBAKARAN DAN PENYELAMATAN SEKTOR CIRACAS JAKARTA TIMUR
Abstract
This study aims to analyze the effect of workload and work stress on job satisfaction among employees of the Ciracas Sector Fire and Rescue Department, East Jakarta, both partially and simultaneously. This research employed a quantitative method with a causal approach. The population consisted of 106 employees, and 103 respondents were selected using a saturated sampling technique. Data were collected through questionnaires using a Likert scale. The data were analyzed using validity tests, reliability tests, classical assumption tests, multiple linear regression analysis, coefficient of determination, t-tests, and an F-test with the assistance of IBM SPSS Statistics version 21. The results show that workload has a negative and significant effect on job satisfaction, with a regression coefficient of -0.507, a t-value of -6.276, and a significance value of 0.000 (p < 0.05). Work stress also has a negative and significant effect on job satisfaction, with a regression coefficient of -0.611, a t-value of -8.586, and a significance value of 0.000 (p < 0.05). Simultaneously, workload and work stress have a significant effect on job satisfaction, as indicated by an F-value of 65.403, exceeding the F-table value of 3.09, with a significance value of 0.000 (p < 0.05). These findings indicate that higher workload and work stress are associated with lower job satisfaction. Therefore, appropriate workload distribution and effective work-stress management are important to help maintain employee job satisfaction.
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