HAMBATAN DALAM PENILAIAN KINERJA KARYAWAN PADA KPRI SEJAHTERA GLAGAH
Abstract
This study aims to evaluate the challenges faced by the Republic of Indonesia Employees' Cooperative (KPRI) Sejahtera Glagah in implementing a performance appraisal system and to design improvement strategies to make the system more effective and objective. The method used was descriptive qualitative, using in-depth interviews, observation, and document analysis. The results indicate that the implementation of performance appraisals is still hampered by unclear indicators, a lack of assessor competence, minimal communication and feedback, and the influence of a family culture that hinders professionalism. These conditions reduce the effectiveness of evaluations and follow-up human resource development. The study recommends the development of measurable performance indicators, training for assessors, the implementation of digital systems, and strengthening a professional culture to sustainably increase organizational transparency and accountability.
References
Fauzi, A., & Hidayat, M. (2020). Manajemen Sumber Daya Manusia Modern. Mitra Wacana Media.
Gibson, J. L., Ivancevich, J. M., & Donnelly, J. H. (2021). Organizations: Behavior, Structure, Processes. McGraw-Hill.
Hasibuan, M. S. P. (2022). Manajemen Sumber Daya Manusia. Bumi Aksara.
Herzberg, F. (1959). The Motivation to Work. John Wiley & Sons.
Mangkunegara, A. A. (2020). Manajemen Sumber Daya Manusia Perusahaan. Remaja Rosdakarya.
Mathis, R. L., & Jackson, J. H. (2021). Human Resource Management (16th ed.). Cengage Learning.
McClelland, D. C. (1961). The Achieving Society. Princeton.
Miles, M. B., & Huberman, A. M. (1994). Qualitative Data Analysis. Sage Publications.
Moleong, L. J. (2021). Metodologi Penelitian Kualitatif. Remaja Rosdakarya.
Patton, M. Q. (2015). Qualitative Research and Evaluation Methods (4th ed.). Sage Publications.
Rivai, V. (2023). Manajemen Sumber Daya Manusia untuk Perusahaan: Dari Teori ke Praktik (4th ed.). Rajawali Pers.
Rivai, V., & Sagala, E. J. (2023). Manajemen Kinerja dan Perilaku Organisasi. Raja Grafindo Persada.
Wibowo. (2022). Manajemen Kinerja (6th ed.). Rajawali Pers.
Artikel in Press :
Meawad, F. (2021). Reimagining Performance Reviews. arXiv preprint arXiv:2103.06245.
Jurnal :
Adeniyi, S. L. (2024). Performance Appraisal and Employees’ Performance: A Study of Civil Servants in Ogun State, Nigeria. International Journal of Research and Innovation in Social Science, 8(7), 672–687.*
Greenberg, J. (1990). Organizational Justice: Yesterday, Today, and Tomorrow. Journal of Management, 16(2), 399–432.*
Kurniawan, D., & Rahmawati, T. (2024). Teknologi dan Transparansi dalam Sistem Penilaian Kinerja. Jurnal Ilmu Administrasi dan Organisasi, 11(2), 98–112.*
Nwokolo, E. P. (2021). Performance Management Best Practices and Human Resource Performance in the Organization. International Journal of Advanced Studies in Economics and Public Sector Management, 9(2).*
Rahman, M. A., & Tanjung, D. (2023). Komitmen Organisasi terhadap Efektivitas Sistem Penilaian Kinerja. Jurnal Manajemen dan Pembangunan, 5(1), 76–88.*
Sari, P., & Nugroho, F. (2022). The Impact of Fairness Perception on Employee Engagement in Performance Appraisal. Human Resource Development Journal, 10(4), 55–70.*
Thuy, N., & Trinh, E. (2020). Human Resource Development: Overview of Performance Evaluation and Appraisal Viewpoints. Journal La Bisecoman, 1(5), 15–19.*
Utami, L., & Hasan, R. (2023). Keadilan Organisasi dalam Proses Penilaian Kinerja. Jurnal Psikologi Industri dan Organisasi, 6(2), 201–214.*
Yuliani, N., & Prasetyo, A. (2024). Integrasi Budaya Kerja dalam Sistem Penilaian Kinerja. Jurnal Ekonomi dan Bisnis Kontemporer, 7(2), 89–103.*
Suryadi, D. (2022). Manajemen Koperasi dan Tantangan Profesionalisme. UMM Press.











