COLLABORATIVE GOVERNANCE LAPAS KELAS I CIPINANG DAN BPJS KESEHATAN DALAM PEMENUHAN LAYANAN KESEHATAN WARGA BINAAN
Abstract
Fulfilling inmates’ right to health in an overcrowded correctional facility depends on cooperation among institutions, yet few studies examine that cooperation through a collaborative governance lens. This study describes the collaboration between Class I Cipinang Correctional Facility, Jakarta, and BPJS Kesehatan, Indonesia’s national health insurer, identifies factors that may hinder it, and examines the benefits expected from it. A descriptive qualitative case study was conducted. Data came from coded interviews with five informants (facility leadership, treatment and rehabilitation officials, a BPJS Kesehatan representative, and one inmate), a cooperation agreement, and institutional records. Analysis followed the Miles and Huberman model and used the four dimensions of Ansell and Gash. The coding indicates that collaboration rests on complementary functions of the facility and BPJS Kesehatan; requires leadership that designates liaison officers and respects each agency’s authority; depends on verified reference documents, uniform communication of procedural changes, data protection, and follow-up monitoring; and relies on dialogue, trust, commitment, and shared understanding. Potential barriers include mismatched membership data, unclear task division, non-uniform system changes, and delayed follow-up. The benefits remain expected outcomes not yet demonstrated by service data. The findings require verification against confirmed transcripts and case records.
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