RANCANG BANGUN SISTEM INFORMASI BOOKING DAN HOME SERVICE PERBENGKELAN BERBASIS WEB PADA BENGKEL MOBIL OTOPART SAROLANGUN

Rilatul Usri; Riska Amelia Putri; Cania  Gemy Lestari; Irma Mainawaroh; Dila Nurlaila

doi:10.36989/didaktik.v12i03.17281

Rilatul Usri Program Studi Sistem Informasi, Fakultas Sains dan Teknologi, UIN Sultan Thaha Saifuddin Jambi.
Riska Amelia Putri Program Studi Sistem Informasi, Fakultas Sains dan Teknologi, UIN Sultan Thaha Saifuddin Jambi.
Cania Gemy Lestari Program Studi Sistem Informasi, Fakultas Sains dan Teknologi, UIN Sultan Thaha Saifuddin Jambi.
Irma Mainawaroh Program Studi Sistem Informasi, Fakultas Sains dan Teknologi, UIN Sultan Thaha Saifuddin Jambi.
Dila Nurlaila Program Studi Sistem Informasi, Fakultas Sains dan Teknologi, UIN Sultan Thaha Saifuddin Jambi.

DOI: https://doi.org/10.36989/didaktik.v12i03.17281

Keywords: Information System, Online Booking, Home Service, Laravel, QRIS.

Abstract

Otopart Car Workshop in Sarolangun Regency still manages service reservation and customer visit services conventionally, resulting in inefficient physical queues, lack of service status transparency, and difficulty accessing services for customers who need on-site service. This study aims to design and develop a web-based information system called BengkelConnect. The system was developed using the Laravel framework with MVC architecture and MySQL database, deployed on Vercel with Supabase as the production database. Key features include online booking, real-time service status tracking, Static QRIS payment, and digital service history recording. Testing was conducted using Black Box Testing and User Acceptance Testing (UAT). Black Box Testing results showed all system functions ran without functional errors. UAT results from 11 respondents yielded a user acceptance rate of 79.55% categorized as Good.

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