PENGARUH KOMPETENSI KARYAWAN TERHADAP KINERJA KARYAWAN OPERASIONAL PADA PT. PUPUK INDONESIA (PERSERO) KANTOR MAKASSAR
Abstract
This study aims to determine the influence of employee competence on operational employee performance at PT. Pupuk Indonesia (Persero) Makassar Office. This study used a quantitative approach with 40 employees as respondents. Data collection was conducted through a questionnaire using a Likert scale. Data analysis was conducted using descriptive statistics, instrument testing, simple linear regression analysis, and hypothesis testing using the t-test with SPSS. The results show that employee competence has a positive and significant influence on operational employee performance (t = 9.914, sig. < 0.001). The coefficient of determination (R²) was 0.721, meaning employee competence explains 72.1% of the variation in operational performance. The company is advised to continuously improve training programs and periodically evaluate competency to support optimal operational performance.
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